AI receptionist for a clinic
Your front desk answers the same ten questions on a loop. An AI receptionist takes them — and does it when nobody is in the building.
What it actually takes off people
Look at a week of enquiries. Most of them are "how much does it cost", "how late are you open", "do you take this insurer", "where are you". None of these need a person, yet they eat a person's time and interrupt the patient already in the chair.
An AI receptionist answers them instantly and identically at ten in the morning and at two at night. Anything complex, contested or emotional goes to a human, by rules you set in your own profile.
- Prices and durations from your price list
- Opening hours, address, how to get there
- Which insurers you work with
- Which dentist covers which treatment
Nights and weekends are the valuable part
A patient in pain looks for a clinic in the evening. A patient who has finally decided about implants opens your site on a Sunday. At those hours the phone doesn't answer and a contact form reads as "we'll get back to you sometime".
An AI receptionist turns those hours into requests. The dashboard counts after-hours conversations separately — usually the part a clinic had no idea about.
Why this does not replace your front desk
It isn't meant to. It doesn't negotiate, doesn't handle complaints and doesn't make decisions. It removes the repetitive part so your receptionist can do the work that needs a person.
Confirming the appointment stays with a human too: the bot collects a name, a phone number and a rough preference, and your receptionist agrees the actual time by phone. That's deliberate — promising a slot without checking the real schedule is not acceptable.
Common questions
- Does the clinic website need rebuilding?
- No. One line of code goes in before the closing body tag. The site is otherwise untouched — a chat button appears in the corner.
- Who is responsible if it gets something wrong?
- The bot answers only from the data you entered. Where there is no data it doesn't guess, it refers the question to the front desk. You control the price list and hours entirely and can change them at any time.
- Can the clinic see what patients asked?
- Yes — every conversation is kept, with the patient's opening question, and it's marked when a conversation ended in an appointment request.
The first month is free
Setup takes ten minutes. If it doesn't suit you, remove the line of code.